Please be as specific with your phone as possible. We quote a price on your phone with this information before we even look at your phone. If you give us incorrect information, we may remove our offer and you will have to make arrangements to ship back your phone to you. Please be very specific with your condition. We honor our quote if we believe the condition matches your description. If you accept our quote, you will have to ship your phone to our facility and we will either send you a Paypal payment or send you a check after receiving your iPhone and inspecting it. Thank you.